More Obamacare waste: Data entry workers paid to do nothing

Kathleen Sebelius may have stepped down as the Secretary of Health and Human Services but the hits just keep on coming with Obamacare. Fox News reports that employees at a center processing applications for health insurance under Obamacare were paid to do nothing.

Missouri television station KMOV-TV reported Monday that data entry workers at a Serco Inc. office in Wentzville spent days staring at their computer. The company was awarded up to $1.25 billion to process applications for health insurance through the health care law.” I suppose we shouldn’t complain too much because after all their positions did count as “jobs created.”

Republican Sens. Roy Blunt of Missouri and Lamar Alexander of Tennessee sent a letter Wednesday to Marilyn Tavenner, administrator for the federal government’s Centers for Medicare and Medicaid Services, in response to the report.

I wonder if any House or Senate Democrats will join in on this investigation, other than Democrat Senator Claire McCaskill of Missouri? Is that show or substance – because I doubt Harry Reid will take any action.

KMOV-TV first reported the story, citing a whistleblower who said employees were told to “sit at their computers and hit the refresh button every 10 minutes” as they waited for applications to process.

Well, President Obama stated that the Affordable Care Act (he doesn’t like calling it Obamacare anymore) is working and the debate is over. But as Coach Lee Corso says on ESPN College Gameday, “Not so fast my friend.” If it is working so well and we’ve had so many applications, then why were these folks just sitting at their computer terminals?

What’s going on with the exchanges in Oregon, Maryland, and Massachusetts? How many taxpayer dollars were wasted there and will still be spent due to technical incompetence, or really just plain incompetence?

Just in case you’ve forgotten, the original price tag of this uber-government debacle was supposed to be $940 billion, but the last report from CBO put the cost at over $1.7 trillion. Let’s be honest, Obamacare is nothing more than a wealth-redistribution scheme with its 20 new taxes — which in a struggling economy are the last thing we need.

Now, the detractors will demand “so what is your solution?” I wrote about that last year, based on H.R. 3121 the American Health Care Reform Act of 2013 – but I doubt liberal progressives read that since reading comprehension seems to be an issue for them.

Based in Great Britain, Serco employs 100,000 people worldwide, including 9,000 in the U.S. “From October 1 through the end of April, our workforce has processed more than 1 million documents and made 1.4 million outbound phone calls to applicants. As in any business or major program there are peaks and valleys as the various tasks stop and start,” the company said.

I understand “peaks and valleys” but I also understand accountability of American taxpayer dollars. And why was the contract awarded to a British-based company? You mean to tell me CMS couldn’t find an American one? I thought we should be promoting American private sector growth — as President Obama is always whining about “outsourcing.” Just sayin’…

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15 Comments on "More Obamacare waste: Data entry workers paid to do nothing"

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Phoebe
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SERCO is like a giant spiderweb of control. The biggest company you never heard of. They own 52 of US air traffic control towers and most of the prisons.
http://youtu.be/HKNHdqW4ODY

J Alex Hart
Guest

Supposedly, our dear FEMA has a strangle hold on them too.

MotherBatherick
Guest

Will check this out. Thanks for communicating to your fellow citizens and providing information.

Sarah_Nichole
Guest

By comparison, I do data entry for the postal service. We have 1200 employees who process a million pieces of mail every two days, and daily during December. Yet it took this business of 100,000 employees 6 months to do what we do in a day, and we’re the ones being called inefficient?

J Alex Hart
Guest

I don’t think many of them speak English.
Call one of the numbers. Sounds like India accents.
When I was forced to sign up,
I ended up calling back about 30-40 times trying to get someone with English language I could understand.
I kept hanging up when I’d get someone with broken English impossible to understand

MotherBatherick
Guest

Good point.

David King
Guest

I wonder if browser refreshes during processing time caused a lot of the sign up problems?

BDPSU
Guest

“And why was the contract awarded to a British-based company?”

Why was the Obamacare website contract awarded to a Canadian company run by a college friend of Moochelle’s? There are no American companies that can create a website? 600 million Taxpayer dollars and the thing didn’t work.

J Alex Hart
Guest
MotherBatherick
Guest

Another example of tax dollar waste are the third-generation welfare recipients. The Democrats enter them into the system as “data” for obama to use in his speeches as being people he has “helped”….All lies. Damned lies.

Patty Kane
Guest

I cannot find people it is working for in the State of Indiana.

Paul Deckelman
Guest
This was the same kind of sloppy, slipshod, wasteful and corrupt approach to spending public money that saw $535 million taxpayer dollars flushed down the drain in the rush to give federal loan guarantees to Solyndra (which eventually went bankrupt and was liquidated, leaving American taxpayers HOLDING THE BAG), in order to further the “green energy” ideology of the administration’s environmentalist supporters and to benefit the company’s shareholders, among them a foundation controlled by a major Obama fund-raiser and donation “bundler.” The due diligence done before these guarantees were approved was obviously improper, incorrect and ineffective, with clear official expressions… Read more »
Phoebe
Guest

More info on SERCO, the biggest company you never heard of.

https://www.youtube.com/watch?v=ulP0QdvexFg

john ramsey
Guest

My wife work at serco shes says they do absolutly nothing.its been that way for about about a month now.they are charged for days missed 30 dollars a day.taken out every month.that 300 dollars they stole from her could have went to her health problem . I fck say the greedy bastards. But thats just me.

MNbernie
Guest

So 1,000,000 documents divided by 9,000 workers is 111 docs per person. Over 6 months. That is a whopping 18.5 docs per employee per month! That’s almost 1 per work day. Who says they are not doing anything. Come on. They make a phone call per day and process one document. That’s a lot! (Ya right)